Barrow AFC.net

AugustusCorpa wrote: ↑Sat Oct 30, 2021 3:27 pm Anyone know if you have to sit in your allocated seat for this one or can you sit anywhere?

DIXIE wrote: ↑Tue Nov 02, 2021 3:59 pm Has anybody received a ticket through the post yet ?

Cubbins Paratrooper wrote: ↑Tue Nov 02, 2021 5:13 pm As of today, no, Dixie.

It is maddening.

When tickets were released for sale to ST holders, I telephoned (the web portal would not accept my order at the time) and bought two immediately, requesting and paying for tracked delivery. However, ticket availability was not my primary concern. Instead, it was when the tickets would be posted. The confident answer was immediately.

The main reasons behind my question were the problems encountered previously this season and being kept waiting until the last minute for receipt and having to patiently chase for despatch and then delivery. When no tickets are available on the day, it becomes even more important. However, I had hoped that the encouraging response to my question about posting meant that lessons have been learned.

Sending out tickets by post is a pain, I get that and am sure it is labour intensive. It is, however, a necessary evil as many fans like myself do not live locally. We, therefore, pay for the tickets plus postage. No issue with that.

The longer that the job is left, the bigger and more difficult it becomes as more and more tickets are sold and the 'pile' gets bigger. My question is why are there always delays when sending out tickets? What is the reason for it? It just does not make sense to me. Can the club not advise via its website or social media feeds when tickets are being or when they will be posted? It is simply incubating potential problems for both fans and the club. When deliveries go astray (and some invariably will) there is less time to address the issue and personnel get distracted into fire-fighting rather than constructively addressing other matters. Supporters get annoyed and inconvenienced.

Before somebody asks why I have not raised this with the club or its representatives, I have. On a number of occasions. To no avail.

The club does many things right. However, the CEO needs to get a grip on crucial matters such as this, pretty damn quickly. I used to hate waiting for buses when I was younger as you never knew if one was coming. These days, there a dot matrix signs at many stops which allow you to make an informed decision as to whether waiting, walking or grabbing a cab is the the best option. Even the bus companies have improved their communication skills. I beg BAFC to do the same.

Cubbins Paratrooper wrote: ↑Tue Nov 02, 2021 5:13 pm These days, there a dot matrix signs at many stops which allow you to make an informed decision as to whether waiting, walking or grabbing a cab is the the best option. Even the bus companies have improved their communication skills.

HenneysKnee wrote: ↑Tue Nov 02, 2021 8:08 pm Agreed with that Rich; surely can’t be that hard for someone towards the close of the day sort out the postal orders ordered that day and get them sent off, rather than letting it all build up into one huge pile

Cubbins Paratrooper wrote: ↑Tue Nov 02, 2021 5:13 pm As of today, no, Dixie.

It is maddening.

When tickets were released for sale to ST holders, I telephoned (the web portal would not accept my order at the time) and bought two immediately, requesting and paying for tracked delivery. However, ticket availability was not my primary concern. Instead, it was when the tickets would be posted. The confident answer was immediately.

The main reasons behind my question were the problems encountered previously this season and being kept waiting until the last minute for receipt and having to patiently chase for despatch and then delivery. When no tickets are available on the day, it becomes even more important. However, I had hoped that the encouraging response to my question about posting meant that lessons have been learned.

Sending out tickets by post is a pain, I get that and am sure it is labour intensive. It is, however, a necessary evil as many fans like myself do not live locally. We, therefore, pay for the tickets plus postage. No issue with that.

The longer that the job is left, the bigger and more difficult it becomes as more and more tickets are sold and the 'pile' gets bigger. My question is why are there always delays when sending out tickets? What is the reason for it? It just does not make sense to me. Can the club not advise via its website or social media feeds when tickets are being or when they will be posted? It is simply incubating potential problems for both fans and the club. When deliveries go astray (and some invariably will) there is less time to address the issue and personnel get distracted into fire-fighting rather than constructively addressing other matters. Supporters get annoyed and inconvenienced.

Before somebody asks why I have not raised this with the club or its representatives, I have. On a number of occasions. To no avail.

The club does many things right. However, the CEO needs to get a grip on crucial matters such as this, pretty damn quickly. I used to hate waiting for buses when I was younger as you never knew if one was coming. These days, there a dot matrix signs at many stops which allow you to make an informed decision as to whether waiting, walking or grabbing a cab is the the best option. Even the bus companies have improved their communication skills. I beg BAFC to do the same.

bluessupporter wrote: ↑Tue Nov 02, 2021 9:25 pm

Cubbins Paratrooper wrote: ↑Tue Nov 02, 2021 5:13 pm These days, there a dot matrix signs at many stops which allow you to make an informed decision as to whether waiting, walking or grabbing a cab is the the best option. Even the bus companies have improved their communication skills.

They started to do this in Barrow years ago then it stopped and the signs were removed. Don't know why.